Privacy Policy

• Account details: name, email, phone number and password (stored encrypted).
• Business details: company name, country, website and GST number, if you give them.
• Project information: messages, requests, files and feedback you share with us.
• Billing records: invoices and payment references. Card and UPI details are handled by our payment provider; we never see or store them.
• Technical data: IP address, browser type and sign-in times, used for security.

• To create and run your account and workspace.
• To deliver the services you asked for and talk to you about them.
• To send invoices, receipts and service emails.
• To keep your account secure, for example by detecting unusual sign-in attempts.
• To meet legal, tax and accounting obligations.

Only with providers who help us run our services, such as hosting, email delivery and payment processing, and only as much as they need. We may also share data where the law requires it.

We keep account and project data while you are a client and for up to 3 years after, unless you ask us to delete it sooner. Invoices are kept for as long as tax law requires (currently 8 years in India).

You can ask to see, correct or delete your personal data, or withdraw consent, by writing to support@zapmonk.com. We will reply within 30 days. If you are unhappy with our response, you can complain to the Data Protection Board of India.

Passwords are stored as one-way hashes, data is sent over encrypted connections, and access inside our team is limited by role.

We may update this policy. The date at the bottom of the page shows when it last changed.