Service Delivery Policy

• Websites and apps are delivered online: published to your domain or app store account, or handed over as files and access details.
• Automation and integrations are set up in your accounts or ours, and documented for you.
• Social media management is delivered as posts, reports and files on the agreed schedule.
• You can follow progress, requests and invoices in your workspace at any time.

Your quote or plan states the expected timeline. It starts once we have your advance payment and the content and access we need. If something on either side causes a delay, we will tell you and agree a new date.

We tell you when each delivery is complete. If something is missing or not as agreed, tell us and we will put it right. Fixes to work we delivered are free for 30 days after launch; your workspace shows the date they run until.

For anything about a delivery: support@zapmonk.com or +917509525963.