Data & Account Deletion Policy

• Email support@zapmonk.com from the address on your account, with the subject "Delete my account", or
• Raise a ticket in your workspace asking us to delete your account.

• Your login, name, phone number and profile.
• Messages, requests, comments and files you shared with us, unless they are needed for an open project.
• Sign-in history and other technical records linked to you.
• Copies in our backups are overwritten within 30 days.

• Invoices and payment records are kept for as long as Indian tax law requires (currently 8 years). They are kept securely and used only for accounting and legal purposes.
• Records of sensitive actions (such as who approved a payment) may be kept, with your name removed, so our audit trail stays complete.
• Anything we must keep because of a legal claim or a request from authorities.

Deleting your account doesn't take down a website, app or automation we've built for you, and doesn't delete data held in your own hosting, app store or social media accounts. Tell us if you want those removed too, and we'll help or explain how.

We confirm your request within 2 working days and complete the deletion within 30 days. We'll email you when it's done.

You can also ask us to delete specific information, such as one file or your phone number, without closing your account.

Questions about your data: support@zapmonk.com or +917509525963. See our Privacy Policy for how we use personal data.